Introduction and Overview
Prefix Labs (the “Firm” or “Us”) seeks to provide the highest quality service without compromising your fundamental right to privacy. From the outset of communication, Prefix Labs seeks to prevent obstruction of the aforementioned from any third parties and strives for the highest preservation of privacy and protection of information of those who entrust the firm with such. Owing to the international nature of the Firm, we seek to ensure compliance with PIPEDA, GDPR and CalOPPA. This policy explains what information we collect when you use the services mobile applications, products, content and site(s) provided by Prefix Labs. It also outlines how we store, use, transfer (if applicable) and delete that information. Compliance with the law is one primary objective of the policy whilst gaining your trust is our ultimate objective. Please read below for a low-level overview of our privacy policy.
Information We Collect:
We collect information from the outset of consultation and upon the completion of the relevant site contact form. Such information is collected for the purpose of providing the services requested at a high level and ensuring that continuous communication between yourself and the Firm can be conducted on an as requested and as necessary basis. We collect the following information upon the completion of the initial contact form:
• Your email address
• Your name (or pseudonym, as applicable)
• The nature of your project/business
After the completion of the contact form, subsequent consultations may reveal additional information to the Firm which will be held in confidence and documented as appropriate for the provision of the requested services. Such information includes but may not be limited to:
• The domicile of yourself or your business
• Company/project documentation
• Feedback/correspondence
• Usage information
• Technical information
• Financial information such as your credit card or other payment details
• Your nationality
• Your address
• Your personal identification in the form of official government identification and additional personal information as required
How We Use Your Information
The above listed information is used for the purpose of serving You in the facilitation of any services which you may have contacted or consulted with Prefix Labs on request. Additionally, this information is used for the purpose of improving and consolidating any customer facing strategy devised and utilized by the Firm which includes but is not limited to catering strategy to particular clients or industry specific clients, improvement of services and continued delivery of services.
Third-Parties
None of the provided information shall be shared with any third party whatsoever without the express consent from You, which may be requested by the Firm should a third party service be required to facilitate any services, whereupon your direction as to the scope of shared information, if any, will be determined upon discussion.
Your Choices
You may contact us at any time to request to view your information and any such information collected, and may also request us to delete any such information in part. Please note that continued delivery of services may be contingent upon such information and any deletion of information requests may severely limit the delivery of services. We may continue to retain certain information about you as required by law or for our legitimate business purposes.
Your California Privacy Rights
The California Consumer Privacy Act or “CCPA” (Cal. Civ. Code § 1798.100 et seq.) affords consumers residing in California certain rights with respect to their personal information. If you are resident in California, this section applies to you. In the preceding 12 months, we have collected the following categories of personal information: identifiers, commercial information, internet or other electronic network activity information, and inferences. For details about the precise data points we collect and the categories of sources of such collection, please see the Collection of Information section above. We collect personal information for the business and commercial purposes described in the Use of Information section above. In the preceding 12 months, we have disclosed the following categories of personal information for business purposes to the following categories of recipients:
Category of Personal Information
Identifiers ⟶ Prefix Labs
Commercial Information ⟶ Prefix Labs
Inferences ⟶ Prefix Labs
("⟶" denoting the party recipient of the category of personal information)
Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, and disclose about you, (2) request deletion of your personal information, (3) opt out of any sales of your personal information, if we engage in that activity in the future, and (4) not be discriminated against for exercising these rights.
You may make these requests by emailing us at hello@prefixlabs.xyzWe will not discriminate against you if you exercise your rights under the CCPA.
Disclosures for Individuals from Europe
When we process your personal data, we will do so in reliance on the following lawful bases: To perform our responsibilities under our contract with you (e.g., providing the products and services you requested).When we have a legitimate interest in processing your personal data to operate our business or protect our interests (e.g., to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you).To comply with our legal obligations (e.g., to maintain a record of your consents and track those who have opted out of non-administrative communications).When we have your consent to do so (e.g., when you opt in to receive non-administrative communications from us). When consent is the legal basis for our processing your personal data, you may withdraw such consent at any time. We store personal data associated with your account for as long as your account remains active. If you close your account, we will delete your account data within 14 days. We store other personal data for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Data Subject Requests
Subject to certain limitations, you have the right to request access to the personal data we hold about you and to receive your data in a portable format, the right to ask that your personal data be corrected or erased, and the right to object to, or request that we restrict, certain processing. To exercise your rights: Please contact us athello@prefixlabs.xyzwith the subsequent request
Questions or Complaints
If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below:
For individuals in the EEA:
https://edpb.europa.eu/about-edpb/board/members_enFor individuals in the UK:
https://ico.org.uk/global/contact-us/For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html
CONTACT US
If you have any questions about this Privacy Policy, please contact us at hello@prefixlabs.xyz If you are from the EEA or the United Kingdom and have questions about this Privacy Policy, please contact us at hello@prefixlabs.xyz You may object at any time to the use of your personal data by contacting
hello@prefixlabs.xyz